111a Terms and Conditions – Rules and Member Rights

1Definitions and Acceptance of Terms

For the purposes of these Terms and Conditions, the following terms have the meanings set out below: "111a" refers to the Sports Betting and online casino platform accessible at 111a.best and its associated domains; "Member" refers to any individual duly registered on the platform; "Account" refers to each member's individual registration record; "Real Balance" refers to funds deposited by the member or won through bets and games, available for withdrawal; "Bonus Balance" refers to promotional credits subject to rollover conditions before they can be withdrawn.

By completing the registration process on 111a, the member confirms they have read, understood, and fully accept these Terms and Conditions, as well as the Privacy Policy and Responsible Gambling Rules published on the platform. Acceptance is required to use any platform feature, including Sports Betting, casino games, deposits, and withdrawals.

The 111a reserves the right to update these Terms and Conditions at any time. Changes will be communicated by email to the registered address and by a notice on the platform at least 7 calendar days before taking effect. Continued use of the platform after that period constitutes acceptance of the updated terms.

2Eligibility and Registration

To create an account at 111a, the applicant must meet all of the following requirements:

• Be at least 18 years of age on the date of registration;
• Be a resident of Brazil with a valid CPF;
• Not have an active account or one previously closed due to a violation on the platform;
• Not be an employee, service provider, or immediate family member of an employee of 111a;
• Act on your own behalf and not represent any third party;
• Not be subject to an active self-exclusion on the platform.

Each CPF is entitled to only one account at 111a. Creating multiple accounts using the same CPF, or providing false information to circumvent this rule, will result in the immediate closure of all accounts involved, cancellation of bonus balances, and possible withholding of withdrawals pending investigation. Any real deposited funds will be returned after verification, minus any winnings obtained through the use of multiple accounts.

During registration, members must provide accurate, complete, and up-to-date information, including their full name as it appears on their CPF, date of birth, an active email address, and their CPF number. The 111a may request additional documents for identity verification (KYC) at any time, especially before processing withdrawals above R$ 1,000.00.

3Deposits and Payment Methods

The 111a accepts the following deposit methods: Pix (preferred method, processed instantly), boleto bancário (up to 3 business days to clear), credit and debit cards from major networks, PicPay, Mercado Pago, and TED bank transfers from any financial institution operating in Brazil, including Nubank, Itaú, Bradesco, Banco do Brasil, Inter, C6 Bank, and Santander.

The minimum accepted deposit is R$ 20.00 regardless of the chosen method. There is no maximum deposit limit per transaction, although deposits above R$ 10,000.00 may be subject to additional verification in accordance with financial compliance regulations. All deposits must be made using methods registered under the member's own CPF — third-party deposits are not accepted and will be returned to the sender.

The 111a does not charge fees on deposits. Any fees charged by banks or payment intermediaries are the member's responsibility and will not be reimbursed by the platform. The balance credited to the account reflects the net amount received by the platform after any bank deductions, if applicable.

4Withdrawals and Financial Verification

Withdrawals may be requested at any time provided the available real balance is R$ 30.00 or more. Pix withdrawals are processed in under 5 minutes in the vast majority of cases, except during system maintenance or additional security verification. TED bank transfer withdrawals are processed within 1 business day.

The 111a may require identity verification (KYC) before processing withdrawals, particularly in the following situations: first withdrawal from the account, withdrawals above R$ 1,000.00, withdrawals using a different payment method than the original deposit, or when risk analysis detects unusual activity. Documents typically requested include a photo ID (national ID card or driver's license) and proof of address issued within the last 3 months.

The deadline for submitting verification documents is 7 calendar days from the date of the request. Failure to submit within this period may result in the withdrawal request being cancelled. Successful identity verification does not guarantee withdrawal approval if there are ongoing fraud investigations related to the account.

The 111a reserves the right to hold withdrawals for up to 30 days in cases of fraud investigation, bonus misuse, or suspected multiple accounts. Once the investigation is concluded, legitimate funds are released with monetary adjustment based on the Selic rate for the retention period.

5General Sports Betting Rules

Bets at 111a are accepted across all sports markets available on the platform, including football (Brasileirão Série A, Série B, Copa do Brasil, Libertadores, Sul-Americana, and state competitions), volleyball (Men's and Women's Superliga), basketball (NBB), MMA and UFC, tennis, e-sports, and more. Market availability may vary by competition and is continuously updated by the trading team at 111a.

Bets are considered valid once confirmed by the system, as indicated by a bet receipt with a unique identification number. Members are responsible for verifying the accuracy of all details (event, market, selection, and stake) before confirming a bet. Confirmed bets cannot be cancelled by the member, except where the cash out feature is available for that specific bet.

If an event is cancelled by the competition organizer before it starts, or postponed to a date outside the 48-hour window, all bets on that event are refunded in full to the member's balance. Events that start but are abandoned before completion are settled according to the sport-specific rules published in the platform's help section.

Live bets may be subject to temporary interruptions during critical moments of an event (goals, red cards, injuries). The 111a is not liable for any inability to place a live bet during those intervals. Live odds reflect the state of the event at the moment the system accepts the bet — not at the moment the member clicked.

The 111a reserves the right to void bets in cases of obvious odds errors (odds clearly outside market value due to a technical error), proven use of insider information, or match manipulation. In such cases, the staked amount is refunded without interest.

6Casino, Digital Games, and Live Casino

The casino section of 111a includes digital games with an independently audited random number generator (RNG), and live casino tables with real dealers streamed via video. Both categories are subject to the specific rules of each game, available within the game interface and in the platform's help section.

Technical malfunctions during casino sessions — including connection drops, rendering failures, or system errors — are handled according to each game's interruption policy. In most live game scenarios, if the connection is lost during an active hand, the system automatically applies the table's default action. The result recorded on the server of the 111a is considered final for dispute resolution purposes.

The use of bots, automated scripts, exploitation of technical flaws, or any form of cheating in casino games will result in immediate account closure and forfeiture of all balances, including real balance, with no right of appeal. The 111a uses irregular play detection systems monitored 24 hours a day.

7Bonuses, Promotions, and Rollover Requirements

All bonuses and promotions at 111a are subject to specific terms and conditions published alongside each offer. If there is a conflict between the general terms and the specific terms of a promotion, the promotion's specific terms take precedence for the aspects they explicitly govern.

The welcome bonus is available to new members on their first deposit only, one per CPF. The choice between a sports bonus (100% up to R$ 500.00, 5x rollover) and a casino bonus (100% up to R$ 300.00 + 50 free spins, 25x rollover) is made at the time of the first deposit and cannot be changed afterward. The bonus is credited automatically, with no coupon code required, once the deposit is confirmed.

For sports bonus rollover purposes, only settled bets with odds of 1.80 or higher are counted. Cancelled, voided, or cashed-out bets, and bets with odds below the minimum, do not count. Accumulator bets count in full if the total odds are 1.80 or higher. All bonuses expire 30 calendar days from the date of crediting, unless otherwise stated in the specific promotion terms.

The 111a may void bonuses and promotions, without prior notice, in cases of: using multiple accounts to claim the same bonus, coordinated betting to artificially meet rollover requirements (placing bets on both a result and its opposite simultaneously), or any behavior that constitutes promotional abuse. In such cases, the bonus balance and any winnings generated from it will be cancelled, but the real deposited balance remains available for withdrawal after verification.

8VIP Program

The VIP Program of 111a consists of four tiers — Bronze, Silver, Gold, and Diamond — with progressive benefits including weekly cashback on net losses, monthly free bets, higher withdrawal limits, and access to exclusive live casino tables. Tier promotions and demotions are calculated based on the member's betting and gaming volume over the previous 30 calendar days.

VIP Program benefits cannot be combined with specific promotions that exclude VIP members, unless otherwise stated in the promotion's terms. VIP cashback is credited automatically every Monday as bonus balance, with a 1x rollover (no minimum odds requirement). Monthly free bets are credited on the first business day of the month following the qualifying period and are valid for 14 days.

The 111a reserves the right to modify the VIP Program's criteria and benefits with 30 days' prior notice to affected members. Members whose accounts are suspended or under investigation will not accumulate VIP points during the suspension period.

9Responsible Gambling and Self-Exclusion

The 111a is committed to responsible gambling practices and makes the following self-management tools available — without any red tape — in each member's account dashboard: daily, weekly, and monthly deposit limits; daily, weekly, and monthly loss limits; voluntary breaks of 24 hours, 7 days, or 30 days; and permanent self-exclusion from the platform.

Deposit and loss limits take effect immediately upon being set. Limit increases have a 7-day cooling-off period before taking effect, to protect members from impulsive decisions. Limit reductions take effect immediately. Permanent self-exclusion is irreversible and permanently closes access to the account.

The 111a monitors behavioral patterns that may indicate problem gambling, such as sudden increases in wagering volume, bets outside the member's historical norms, and multiple declined deposit attempts. In these cases, the support team may proactively reach out to share responsible gambling resources, without judgment. The platform is strictly for users aged 18 and over, and age verification is carried out at registration.

10Account Suspension and Termination

The 111a may suspend or close a member's account, with or without prior notice, in the following cases:

• Providing false information during registration;
• Creating multiple accounts with the same CPF or associated details;
• Suspected fraud, money laundering, or use of the platform for unlawful purposes;
• Bonus and promotion abuse;
• Use of automated systems, bots, or exploitation of vulnerabilities;
• Abusive behavior toward the 111a support team;
• Request by the member (self-exclusion or voluntary closure).

In the event of account closure due to a violation, any bonus balance and winnings obtained through irregular behavior will be forfeited. Any real deposited balance not used to cover irregular bets will be returned to the member upon completion of an internal investigation, within a maximum of 30 days.

Members may request voluntary account closure at any time through the 111a. The available real balance will be processed for withdrawal following standard identity verification. The voluntary closure process takes up to 5 business days to complete.

11Privacy and Data Protection

The personal data of members of the 111a is governed by the Privacy Policy published at 111a.best/privacy-policy, in compliance with the General Data Protection Law (LGPD — Lei 13.709/2018). Collected data is used exclusively for platform operation, identity verification, fraud prevention, service communications, and — with the member's explicit consent — promotional communications.

The 111a does not sell, rent, or share members' personal data with third parties for commercial purposes. Data may be shared with regulatory or judicial authorities when required by law. Members have the right to request access to, correction of, or deletion of their personal data through the platform's support channel.

12Limitation of Liability

The 111a is not liable for financial losses resulting from bets or casino games played on the platform — the outcome of each bet or game is solely the member's responsibility. The platform provides tools, information, and support to help members make informed decisions, but does not guarantee a favorable outcome on any bet or game.

The 111a is not liable for temporary service interruptions caused by scheduled maintenance, third-party infrastructure failures, force majeure events, or cyberattacks, provided it takes reasonable steps to minimize the impact and restore service as quickly as possible. Bets placed during normal operating periods that are affected by subsequent interruptions will be settled in accordance with the abandoned event rules.

The total liability of 111a toward any individual member, for any reason, in any 12-month period, is limited to the total amount deposited by that member during that period, minus any withdrawals made. This limitation does not apply in cases of proven fraud or gross negligence by 111a.

13Dispute Resolution

If you disagree with the outcome of a bet, game, or financial transaction, you should contact 111a via live chat or by emailing suporte@111a.best within 30 days of the event in question. The 111a is committed to responding to and resolving disputes within 10 business days of formal registration.

For dispute resolution purposes, the server log of 111a is considered the primary source of truth for bet status, game results, and financial transactions. Members have the right to request a copy of the log relevant to their dispute, which will be provided within 5 business days of the request.

Unresolved disputes may be submitted to arbitration. These Terms and Conditions are governed by Brazilian law, and the competent jurisdiction for any legal disputes is the member's place of domicile, as provided under the Consumer Protection Code (Law 8,078/1990).

14General Provisions

These Terms and Conditions constitute the entire agreement between 111a and the member regarding use of the platform, superseding any prior communications, proposals, or agreements on the same subject. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

Failure by 111a in exercising or enforcing any right under these Terms does not constitute a waiver of that right. Section headings are used for readability only and do not affect the interpretation of the content.

Questions about these Terms and Conditions can be sent to suporte@111a.best or via the 24-hour live chat on the platform. Our team responds in Portuguese and commits to addressing any query within 48 hours of contact.